I purchased but still don't have access - PolePress University

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I purchased but still don’t have access

Posted by Angelina Angelova on March 26, 2021 at 9:02 am

Hi!

On Wednesday, 24 March, I purchased the Movement course via Revolut payment, but in my account under Courses, it’s written “Sorry, no courses were found.” Where can I find it?

Best Regards

Agi

PolePress Staff replied 3 years ago 4 Members · 7 Replies
- thechsupport
7 Replies

R.

Member
March 26, 2021 at 10:00 am

Same with me ! Probably caus’ the Course is available on 7. May ?! ????
- Angelina Angelova
  
  Member
  March 31, 2021 at 2:20 am
  
  Hi! Thank you, turns out I was so excited, I totally missed to notice that the starting date is May 7th! ????
  
  Have a wonderful day!! ❤️
Summer

Member
March 26, 2021 at 4:25 pm

Purchased and expecting immediate accessibility but no recognition of my email/sign-in, and now once in, no course showing or available:/ Would like to have it at least show in my cart/give me a receipt.
- PolePress Staff
  
  Member
  March 31, 2021 at 6:57 am
  
  Hi! If you go to your Member Dashboard, at the bottom there is a “Recent Orders” section where you can view all of your receipts. ????
PolePress Staff

Member
March 26, 2021 at 8:55 pm

Hi everyone! Yes, for pre-orders the course itself will not display as “Enrolled” until it’s released. But in the meantime you can view your receipt to confirm your order, which you can see at the bottom of your Member Dashboard where it says “Recent Orders.”
- Angelina Angelova
  
  Member
  March 31, 2021 at 2:18 am
  
  Hi! Thank you, I found it! ❤️
  - PolePress Staff
    
    Member
    March 31, 2021 at 6:57 am
    
    You’re very welcome Angelina! 🙂

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